• Registration is Open Tri-Association Conference March 8-11
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Monday

10:45 AM - 11:45 AM

Winchester

7 Pivotal Facilities Management KPIs

Evaluating the performance of a campus facilities portfolio requires nuance – there is no one metric to point to or bottom line to gauge performance. Smart facilities management requires institutions to consider a spectrum of Key Performance Indicators (KPIs). This session will explore 7 pivotal facilities management KPIs and share how institutions can successfully leverage these metrics to accurately measure facilities performance and make data informed decisions.

  • Learn what the 7 KPIs are and how they relate to space, spending and staff
  • Understand how the KPIs can be used for strategic decision making
  • Explore example use cases for the KPIs from real campuses

Courtney Kaczka

Senior Sales Director

Gordian

Courtney Kazcka is a leader with 10+ years in software and technology, passionate about helping public sector and mission-driven organizations achieve meaningful outcomes. As senior Sales Director at Gordian, she leads our State & Local Government, Higher Education and K12 team in supporting communities with smarter ways to plan, build, and maintain infrastructure. Previously, she led higher ed and nonprofit teams at DocuSign and Blackbaud, where she built and developed high-performing sales teams that delivered measurable impact. She brings a creative, consultative approach to leadership, coaching, and customer success.

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Sessions Details

Myrtle Beach, SC  |  March 8-11, 2026

This conference equips you with the latest knowledge and best practices, ensuring your institution remains at the forefront of innovation and compliance.