Facilities teams face increasing demands that often lead to burnout, disengagement, and turnover. This session explores how everyday leadership behaviors and communication styles directly impact morale, retention, and workforce development. Attendees will learn practical, low-cost strategies to build buy-in, strengthen trust, and support sustainable team performance.
At the conclusion of this session, participants will be able to:
1. Identify leadership habits that contribute to burnout and disengagement in facilities teams.
2. Understand how leadership style and communication affect morale and retention.
3. Apply practical strategies to increase buy-in and accountability across diverse teams.
4. Identify one immediate leadership action to improve team engagement without additional resources.
Brittany Donatelli-Parks is a Performance and Leadership Coach and the founder of BD Parks Coaching. She partners with organizations and service-driven teams to improve leadership confidence, communication, and team effectiveness through interactive facilitation and practical leadership development.
Brittany works closely with supervisors, managers, and emerging leaders to strengthen collaboration, morale, and retention in fast-paced operational environments. Her facilitation style is grounded in real-world application, helping leaders gain clarity, build trust, and lead with intention.
Myrtle Beach, SC | March 8-11, 2026